Technical Services Admin - PCC Technical Services Admin - PCC

Location: Wilmington, Ohio, United States

Salary: $20.19–$25.48 per hour

Company

hirify.global provides IT hardware, cloud, cybersecurity, and professional technology services to businesses, schools, and government agencies.

What you will do

• Coordinate the project database queue for Configuration and Value-Added Services projects.
• Assist with project time estimates, scheduling, order releases, holds, and progress tracking.
• Monitor laboratory stock levels and coordinate inventory needs with team leads.
• Track technical difficulties, support resolution, and coordinate communication with teams outside Configuration.
• Prepare daily, weekly, and monthly reports and maintain project documentation using Word and PowerPoint.
• Develop standard operating procedures, knowledge articles, performance measurements, and process improvements that support self-service and automation.

Requirements

• High school diploma or equivalent.
• Intermediate to advanced knowledge of Microsoft Office products.
• Working knowledge of corporate technology tools such as JD Edwards, PSN, Call Tracker, configuration lab software CSC, and reporting tools.
• Ability to assist with project scheduling and understand laboratory workflow.
• Excellent written communication, proofreading, organization, and attention to detail.
• Ability to adapt to shifting priorities, learn quickly, collaborate across organizational levels, and work under pressure and deadlines.

Culture & Benefits

• Supportive work environment focused on technology solutions, collaboration, and continuous improvement.
• 401(k) plans, medical insurance, and competitive benefits.
• Free therapy visits, mental health coaching, meditation resources, and other well-being tools.
• Paid vacation, sick time, Wellness Time Off, and Volunteer Time Off.

Hiring process

• Employment requires a complete interview process and communication with a live person.