Sales Operations Coordinator (MedTech)

Location: Hybrid position for US-based candidates, with attendance at the Waltham, Massachusetts headquarters three days per week; one to two days may be worked from home.

Salary: $28–$31 per hour plus 5%.

Company

hirify.global develops medical devices and transplant procurement services for organ preservation and transportation.

What you will do

• Support the order-to-cash process by creating quotes, sales orders, invoices, and credit memos.
• Follow up on open orders, pending and overdue invoices, and missing documentation.
• Coordinate accurate and timely shipments with third-party logistics partners and internal Logistics teams.
• Maintain customer, deal, and order data in HubSpot and NetSuite, including data cleanup and system updates.
• Prepare standard sales activity, revenue support, and operational tracking reports.
• Identify recurring issues and process gaps, escalating them to the Director of Sales Operations.

Requirements

• Bachelor’s degree in Finance, Business, or a related field.
• 1–3 years of experience in Sales Operations, Customer Service, Finance, or a related role.
• Working knowledge of accounting principles.
• Proficiency in Microsoft Excel, including formulas, filtering, formatting, and data review.
• Customer-service mindset, strong organization, attention to detail, and the ability to manage changing priorities in a fast-paced, matrixed organization.
• Must be based in the United States and able to work from the Waltham headquarters three days per week.

Nice to have

• Experience with NetSuite.
• Experience with HubSpot.

Culture & Benefits

• Work in a hybrid site-based arrangement with one to two home-working days.
• Contribute to products and services focused on improving clinical outcomes and patient care.
• Work cross-functionally with Finance, Commercial, Logistics, and external partners.
• Reasonable accommodations are available throughout the selection process.