Lead Sales Operations Coordinator

Location: Tempe, Arizona, United States

Salary: $40–$45 per hour

Company

hirify.global provides contract consulting and staffing services.

What you will do

• Assign inbound and outbound sales leads to Sales Consultants according to established distribution rules.
• Monitor lead queues, inventory, aging, and service levels to support timely follow-up and balanced workloads.
• Maintain accurate assignment records, audit lead data, and resolve discrepancies.
• Partner with Sales Managers, Sales Consultants, and Operations teams on staffing changes, territory alignment, and performance initiatives.
• Generate lead management reports and dashboards, track activity trends, and identify process gaps.
• Support sales operations, reporting, process-improvement projects, and data privacy compliance.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in sales support, operations, customer service, or a related environment.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Strong organizational, time-management, communication, and prioritization skills.
• Ability to manage multiple priorities in a fast-paced environment and maintain accurate data.
• Ability to collaborate effectively with Sales Managers, Sales Consultants, and Operations teams.

Nice to have

• Experience in lead management, sales operations, or a contact center environment.
• Experience with CRM systems such as Salesforce, lead databases, and reporting tools.
• Knowledge of Merchant Services, financial services, or sales processes.
• Experience creating reports, dashboards, or analyzing performance metrics.

Culture & Benefits

• Contract role with full-time consultant benefits.
• Medical, dental, and vision coverage.
• 401(k) contributions and paid time off.
• Sick leave and other benefits required by applicable state or local regulations.
• Success is measured through timely and accurate lead distribution, reduced aged leads, reliable reporting, and process improvements.

Hiring process

• AI tools may assist with reviewing job-related qualifications and interview responses.
• Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.