Sales Operations Coordinator II

Location: Greenville, North Carolina, United States; hybrid work option available. The role is based at the company headquarters and is not field-based.

Company

hirify.global designs, manufactures, sells, and services lift trucks, aftermarket parts, and technology and energy solutions for the materials-handling industry.

What you will do

• Coordinate day-to-day sales operations for assigned accounts and business initiatives.
• Manage orders through entry, configuration, quoting, scheduling, fulfillment, and invoicing.
• Communicate with customers, sales representatives, channel partners, and cross-functional teams.
• Support customer programs, business development initiatives, reports, dashboards, and performance tracking.
• Analyze sales and operational data to support decision-making and identify trends.
• Improve workflows, resolve operational issues, and enhance customer satisfaction.

Requirements

• Bachelor’s degree in a business-related field and 2+ years of relevant industry experience, or 8+ years of equivalent related work experience in lieu of a degree.
• Experience in sales operations, business development, account management, customer service, or order management.
• Proficiency with CRM systems, ERP platforms, order management tools, and Microsoft Office Suite, including advanced Excel skills.
• Strong analytical, problem-solving, organizational, communication, and project coordination skills.
• Ability to manage multiple priorities, meet deadlines, maintain accuracy, and implement process improvements.

Culture & Benefits

• Hybrid work option in a supportive work environment.
• Competitive pay and opportunities for professional growth and development.
• Tuition reimbursement.
• Paid time off, medical, dental, vision, and life insurance.
• Employer-sponsored profit sharing and 401(k).
• Expected travel: 1–10%; relocation assistance is not available.