Sales Development Analyst

Location: Remote in Canada or the USA

Salary: $45,000–$75,000 CAD per year

Company

DNA Genotek, part of hirify.global, develops sample collection, stabilization, molecular testing, and diagnostic products for genomic research, laboratories, pharmaceuticals, personalized medicine, and related markets.

What you will do

• Review, qualify, prioritize, and route marketing-generated leads according to qualification criteria and sales coverage.
• Research prospects and accounts, support outbound campaigns, and follow up with webinar, tradeshow, and campaign responders.
• Maintain CRM hygiene, validate commercial data, identify duplicates, and monitor lead progression and sales engagement.
• Coordinate with Account Managers, Business Development, Sales Management, Marketing Operations, and other stakeholders to resolve routing and ownership issues.
• Support eCommerce customer onboarding, including account setup, platform adoption, first-order processes, and progress tracking.
• Execute sales development, customer acquisition, product launch, eCommerce, and commercial process improvement projects.

Requirements

• Bachelor’s degree in Science, Business, Communications, Marketing, or relevant industry experience.
• 1–2 years of sales or sales development experience, with an interest in business or marketing.
• Strong research, information-filtering, written, verbal, and customer communication skills.
• Ability to work independently, follow direction, and collaborate with cross-functional teams.
• Proficiency with Microsoft Office applications and comfort communicating with customers by phone.
• Previous experience in sales development, sales operations, marketing operations, revenue operations, customer onboarding, or commercial analytics is preferred; Salesforce experience is an asset.

Culture & Benefits

• Health, dental, vision, disability, and life insurance coverage.
• RRSP plan with company-matching contributions.
• Paid vacation, sick days, personal days, and additional company-wide paid days off.
• Maternity, parental, and adoption benefits, plus an Employee Assistance Program.
• Job-related training, fitness reimbursement, employee referral opportunities, and service recognition.
• Participation in committees, events, clubs, mentorship, wellness, sustainability, and community initiatives.