8 часов назад
Staff Product Designer (Fintech Risk)
188 500 - 255 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Staff Product Designer (Fintech Risk) (Customer-Facing Risk): Designing customer-facing risk journeys and communications for a financial technology platform with an accent on AI-powered experiences, customer trust, and cohesive multi-persona flows. Focus on connecting research and product data to design decisions, scaling patterns across journeys, and aligning product, engineering, data, and research partners.
Location: Mountain View, California, United States
Salary: $188,500–$255,000 base pay annually
Company
is a global financial technology platform serving approximately 100 million customers through products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.
What you will do
- Lead end-to-end design for customer-facing Risk initiatives from discovery through launch.
- Own the strategy for a unified customer engagement and communications framework.
- Design ive, transparent, and trustworthy experiences for AI-powered features.
- Design risk journeys for owners, accountants, and mid-market customers, including early-tenure, communications, and case-resolution flows.
- Use customer research and product data to define success criteria and guide design decisions.
- Partner with product management, engineering, data, and research to align decisions, scale patterns, and strengthen design practices while mentoring other designers.
Requirements
- 8+ years of product design experience with a portfolio demonstrating end-to-end ownership and shipped impact.
- Strong interaction design, prototyping, high-fidelity UI, and design rationale skills.
- Experience integrating AI tools into the design workflow to improve quality, speed, or exploration.
- Ability to work cross-functionally, drive alignment through ambiguity, and make decisions across customer, business, and compliance considerations.
- Comfort using research and product data to inform design strategy and measurement.
- Strong communication skills with cross-functional partners and executive stakeholders.
Nice to have
- Fintech, banking, or risk domain experience.
- Experience with policy explainability, compliance-heavy design, or customer communication frameworks.
- Familiarity with mature design systems.
Culture & Benefits
- Competitive compensation with performance-based rewards.
- Potential eligibility for cash bonus, equity rewards, and benefits under applicable plans and programs.
- Commitment to fair pay through regular compensation comparisons across ethnicity and gender categories.
- Design culture focused on experimentation and using AI to improve design workflows.
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