Member Consultant II (Financial Services)

Location: Stanwood, Washington, United States; required commuting between the Burlington and Stanwood branches and the Tukwila Financial Center for training.

Salary: $26.00–$32.12 per hour; the Member Consultant range is $26.00–$28.00 per hour.

Company

hirify.global is a member-focused financial institution serving 1.5 million members and managing more than $30 billion in assets.

What you will do

• Provide member service and sales consultation across business services, consumer lending, deposit servicing, IRA, POA, and fiduciary accounts.
• Identify, diagnose, and resolve members’ consumer financial needs.
• Refer members to specialized financial services when appropriate.
• Sign line and loan documents originating through inbound and outbound call centers.
• Support community financial wellness through education, budgeting, debt management, and financial planning resources.
• Work across nearby pod branches and adapt branch assignments based on business needs.

Requirements

• Bachelor’s degree or equivalent related experience.
• At least two years of experience in a sales-oriented, financial, or retail environment.
• Ability to complete the 12-week in-house training program.
• Strong verbal and written communication, problem resolution, negotiation, organization, multitasking, and peer coaching skills.
• Ability to learn and navigate multiple systems simultaneously.
• Ability to commute between pod branches and the Tukwila Financial Center, work flexible shifts, and work up to three Saturdays per month.

Nice to have

• One year of experience in a financial institution.
• Spanish fluency.
• Understanding of sales processes and sales pipeline management.
• Knowledge of credit union products, services, and applicable state and federal regulations.

Culture & Benefits

• People-focused, community-oriented work environment.
• 401(k) company match of up to 3% and a 4% annual hirify.global contribution.
• Medical, dental, and vision coverage.
• PTO program and PTO exchange program.
• Tuition reimbursement and paid community volunteer time.

Hiring process

• Complete 12 weeks of Monday–Friday training with variable shifts between 8:00 AM and 6:30 PM.
• After training, work variable Monday–Friday shifts between 8:00 AM and 6:30 PM, plus up to three Saturdays per month.
• Remain in the role, pod, and schedule for at least one year before pursuing other opportunities within hirify.global.