Claims Appraiser - Auto Estimatics

Location: Remote-Field position based in Andover, Massachusetts; candidates should reside within a commutable distance of the assigned territory. Work flexes between home-based virtual estimates and in-person appointments with body shops and customers. Occasional work outside the assigned territory, flexible shifts, overtime, and irregular hours may be required.

Salary: $63,089.65–$82,000 annually, plus potential yearly incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance and claims services focused on helping customers and communities.

What you will do

• Collect vehicle information from repair shops and customers and complete initial and supplemental estimates using photos or in-person inspections.
• Use automated estimating systems to prepare repair estimates and evaluate vehicle damage, repairability, causation, bid content, and photo documentation.
• Provide technical support to claim handlers on vehicle repair issues and apply market value knowledge.
• Answer customer and repair shop calls and provide professional support throughout the claims process.
• Meet with insured customers and manage interactions involving concerns about inspections or claim resolutions.

Requirements

• Experience in auto collision repair, auto damage estimating, or auto insurance appraisal.
• Excellent customer service, critical thinking, decision-making, written communication, and verbal communication skills.
• Ability to multitask across technical platforms and demonstrate accountability and resourcefulness.
• Physical ability to stoop, bend, and lift as needed to evaluate vehicle damage and prepare estimates.
• A valid driver’s license is required.
• Successful completion of required training, applicable proficiency and licensing exams, Motor Vehicle Record checks, and background checks.

Nice to have

• Motor Vehicle Physical Damage Appraiser License.
• Knowledge of CCC One or Mitchell.
• I-CAR Platinum Certification.

Culture & Benefits

• Standard 38:45-hour work week with flexible work-life balance policies.
• Health, dental, vision, telemedicine, and mental health benefits, with hirify.global paying most of the healthcare premium.
• Training programs, tuition assistance, employee resource groups, and mentoring.
• Paid time off, holidays, parental leave, bereavement leave, and community service or education support days.
• 401(k) plan with company contributions of up to 7% of salary, financial coaching, and other financial benefits.

Hiring process

• Complete required pre-employment assessments, which may include additional testing for candidates who previously took an assessment.
• Complete required training, licensing exams, Motor Vehicle Record checks, and background checks.