Spanish Bilingual Medical Receptionist (Healthcare)

Location: Virtual, aligned with Pacific Standard Time. Monday to Friday, 8:30 AM–5:30 PM client time (12:30 AM–9:30 AM PHT).

Company

hirify.global provides remote staffing services, placing professionals with client companies such as an ophthalmology practice specializing in advanced medical and surgical eye care.

What you will do

• Handle incoming patient calls in English and Spanish and relay messages accurately.
• Perform medical scribing and document patient information and medical notes.
• Process insurance authorizations and support billing and insurance claim submissions.
• Coordinate patient appointments and maintain scheduling systems.
• Update electronic health records and facilitate communication between patients, healthcare providers, and insurance companies.
• Support administrative tasks related to patient care and practice management.

Requirements

• Fluent English and Spanish in speaking, reading, and writing.
• Experience with medical terminology and healthcare documentation.
• Knowledge of HIPAA compliance and medical privacy regulations.
• Experience with medical billing software and insurance authorization processes.
• Proficiency in electronic health record systems.
• Reliable internet connection, a quiet home office, strong communication skills, attention to detail, and strict confidentiality.

Nice to have

• Previous experience in healthcare administration or a medical office setting.

Culture & Benefits

• Virtual work setting.
• Full-time schedule of 35 hours or more per week.
• Opportunity to support patient care in an established ophthalmology practice.
• Remote placement support through hirify.global.