Senior Revenue Operations Analyst (Salesforce)

Location: New York City; the ideal candidate may be based in Peterborough, London, or New York

Company

hirify.global provides technology-led commercial payment solutions, foreign exchange, risk, and compliance services to more than 26,000 customers across over 200 countries and territories.

What you will do

• Define business requirements and implement processes and programs across global go-to-market and marketing functions.
• Lead the implementation of a globally consistent sales process as part of the CRM transformation.
• Support Salesforce-based reporting and user experience, including pipeline performance insights, forecasting, territory management, and portfolio management.
• Oversee the CRM roadmap, including functionality, objects, fields, formulas, page layouts, and record types.
• Prioritize projects and gather requirements with technical teams using agile development practices.
• Develop reporting, automate and document processes, analyze data, and support adoption of new capabilities with Sales Enablement.

Requirements

• 5+ years of experience in B2B sales or marketing operations, with responsibility for processes, people, and technology supporting scaled sales and marketing motions.
• 3+ years of experience with advanced Salesforce use cases.
• Mastery of B2B sales and marketing practices covering lead management, territory management, pipeline forecasting, and CRM.
• Strong analytical and quantitative skills, including the ability to use data and metrics to generate forecasts and solve problems.
• Strong strategic thinking, business judgment, written communication, verbal communication, and stakeholder-influencing skills.
• Ability to work effectively in an ambiguous, global, matrixed organization and communicate complex issues clearly.

Nice to have

• Salesforce user or administrator certification.
• Growth mindset and a demonstrated ability to simplify processes and improve performance.

Culture & Benefits

• Work in a global organization with employees across more than 20 countries.
• Collaborate in an environment focused on innovation, inclusion, diversity, and belonging.
• Contribute to the transformation of business-to-business payments.