Sales Ops Analyst

Location: London; on-site; support for EMEA teams during UK business hours.

Company

hirify.global is an AI recruiting company that builds AI agents to help companies hire faster and more precisely.

What you will do

• Troubleshoot and resolve go-to-market systems issues for EMEA sales and customer success teams during UK business hours.
• Handle data requests and reporting for sales and engagement leadership.
• Establish and manage deal desk processes, oversee deal flow, and provide operational support to sales representatives.
• Build dashboarding and business intelligence infrastructure using a BI tool instead of relying solely on Salesforce dashboards or manual Google Sheets reporting.
• Manage Chargebee access and provide billing system support to reduce errors and limit direct sales-team work in Chargebee.
• Create scalable processes, document workflows, and improve recurring data requests, systems troubleshooting, and cross-time-zone handoffs.

Requirements

• Strong sales operations acumen, including familiarity with sales operations, deal desk workflows, revenue systems, and the full sales funnel.
• Ability to identify operational bottlenecks, diagnose root causes, and design scalable systems and processes.
• Technical fluency with Salesforce, Chargebee, BI tools such as Hex, and data platforms.
• Comfort moving between systems, understanding data flows, and implementing operational solutions without heavy engineering support.
• Ability to translate business questions into useful reporting, dashboards, and clear operational recommendations.
• High ownership and autonomy, with sound judgment about when to solve independently and when to escalate.
• Proactive approach to supporting sales and customer success teams and anticipating needs before they become blockers.
• Clear communication, strong attention to detail, and comfort operating in a fast-moving environment.

Culture & Benefits

• Collaborative environment focused on cohesion, performance, and high ownership.
• Principles include velocity, hospitality, transparency, and end-to-end ownership.
• AI-focused environment with a strong emphasis on learning speed.
• High compensation through cash and equity.
• Additional expected benefits.