Revenue Operations Analyst (SaaS)

Location: Remote, USA

Company

hirify.global creates technology that helps people understand and be understood while promoting a more neuroinclusive world.

What you will do

• Partner with Revenue, Sales, Customer Success, Renewals, Finance, Operations, and senior leadership stakeholders.
• Build and improve reporting for pipeline visibility, bookings, forecasting, retention, expansion, customer health, and revenue performance.
• Analyse data from multiple systems to identify trends, risks, opportunities, and root causes.
• Translate analysis into clear recommendations and improve revenue processes across lead-to-opportunity, handoffs, customer lifecycle management, renewals, expansion, and forecasting.
• Design workflows that reduce manual work, improve data quality, and strengthen operational visibility.
• Use AI-enabled tools and revenue technologies to improve reporting, insight generation, playbooks, workflows, systems, and governance.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, Customer Operations, FP&A, consulting, finance, or a related operational role.
• Experience building reporting and insights for revenue performance, forecasting, pipeline management, retention, expansion, or customer lifecycle visibility.
• Ability to analyse data from multiple systems, identify trends, and develop practical recommendations.
• Cross-functional experience with Sales, Customer Success, Renewals, Revenue Operations, Finance, or similar teams.
• Experience with CRM, revenue, customer success, spreadsheet, and BI platforms such as Salesforce, Gainsight, Gong, Google Sheets, Excel, or Tableau.
• Working knowledge of sales processes, forecasting methods, customer lifecycle metrics, financial reporting, and AI-enabled operational tools.

Nice to have

• Experience in a SaaS environment.
• SQL experience.
• Experience with revenue planning, forecasting, compensation, territory management, segmentation, territory design, playbooks, or lifecycle process design.

Culture & Benefits

• Flexible work schedules and flexible time off plans.
• Competitive salary with bonus opportunities.
• Comprehensive health and wellness benefits.
• Career growth through development programs.
• Collaborative and innovative culture with a focus on curiosity, courage, and commitment.