Claims Appraiser - Auto Estimatics (Auto Insurance)

Location: Cincinnati, Ohio; candidates must reside within a commutable distance of the assigned territory. This Remote-Field role combines work from home for virtual estimates with a mobile office/vehicle for in-person appointments at body shops and customer locations.

Salary: $63,089.65–$82,000 annually, plus potential yearly incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance and claims services focused on supporting customers and communities.

What you will do

• Collect vehicle information from repair shops and customers and prepare initial and supplemental estimates using photos or in-person inspections.
• Use automated estimating systems to create repair estimates and evaluate vehicle damage, photo documentation, bid content, and causation issues.
• Apply market value and reparability knowledge to assess repair decisions.
• Provide technical support to claim handlers on vehicle repair issues.
• Answer customer and repair-shop calls and provide service throughout the claims process.

Requirements

• Experience in auto collision repair, auto damage estimating, or auto insurance appraisal.
• Strong customer service, critical thinking, decision-making, written communication, and verbal communication skills.
• Ability to multitask across technical platforms and demonstrate accountability and resourcefulness.
• Physical agility for stooping, bending, and lifting while evaluating vehicle damage.
• Valid driver's license required.
• Ability to work flexible shifts, overtime, and irregular hours when required; successful completion of training, licensing exams, MVR checks, background checks, and pre-employment assessments may be required.

Nice to have

• Motor Vehicle Physical Damage Appraiser License.
• Knowledge of CCC One or Mitchell.
• I-CAR Platinum Certification.

Culture & Benefits

• Standard 38:45-hour work week with work-life balance support.
• Health, dental, vision, telemedicine, and mental health benefits; hirify.global pays most of the healthcare premium.
• Training programs, tuition assistance, mentoring, and employee resource groups.
• Paid time off, up to 20 days initially, parental leave, paid holidays, bereavement leave, and additional life leave.
• 401(k) plan with company contributions of up to 7% of salary, financial coaching, and employee assistance programs.