Outreach Specialist (PACE Healthcare)

Location: San Leandro, California, United States; travel throughout the service area and between community locations is required.

Salary: $77,000–$81,000 annually, plus a target monthly bonus and potential additional incentive compensation.

Company

hirify.global provides integrated medical and social care for older adults through the Program of All-Inclusive Care for the Elderly (PACE), including services in care centers and participants’ homes.

What you will do

• Build relationships with healthcare providers, community organizations, senior living communities, post-acute providers, and other referral partners.
• Develop and execute outreach strategies, presentations, educational sessions, networking events, and health fairs to increase awareness of the PACE program.
• Manage prospective participants through the enrollment process, including applications, documentation, communications, and enrollment materials.
• Conduct telephonic, home, and in-center evaluations for prospective participant eligibility.
• Maintain accurate referral and relationship activity in CRM and organizational systems.
• Monitor outreach metrics, identify new referral opportunities, and collaborate with Center leadership on retention strategies.

Requirements

• Bachelor’s degree in business, marketing, healthcare administration, public health, or a related field, or equivalent relevant experience.
• At least one year of experience in healthcare sales, business development, provider relations, community outreach, enrollment, or a similar relationship-focused role.
• Experience building relationships with healthcare providers, community organizations, referral partners, older adults, or caregivers.
• Strong organizational, communication, presentation, collaboration, and follow-through skills, with the ability to manage multiple priorities.
• Valid driver’s license, reliable personal transportation, automobile insurance meeting state requirements, and the ability to travel throughout the service area.
• Active CPR/BLS certification or the ability to obtain it within 30 days; participant-facing health requirements, including TB screening and required immunizations, apply.

Nice to have

• Experience with PACE, Medicare, Medicaid, managed care, value-based healthcare, provider relations, or participant engagement.
• Knowledge of PACE, CMS, and federal or state requirements for outreach, eligibility, enrollment, and care coordination.
• Experience with CRM, referral management, or participant relationship management systems.
• Bilingual Spanish, Mandarin, or Cantonese.

Culture & Benefits

• Mission-driven work supporting older adults in their homes and communities.
• Medical, dental, and vision insurance, paid parental leave, disability coverage, and life insurance.
• Flexible spending accounts, a 401(k) plan with company match, paid time off, and company-paid holidays.
• Participation in evening and weekend community events may be required.
• United States work authorization is verified through E-Verify, and vaccination, infection control, PPE, and masking requirements may apply in participant care settings.