Merchant Sr. Relationship Manager

Location: Columbus, OH, United States. Workplace type: Office.

Company

hirify.global provides banking and financial services, including merchant and payment solutions for commercial customers.

What you will do

• Grow and maintain an existing portfolio of enterprise-level merchant clients, generally with annual revenues of $50M or more.
• Sell value-added payment services, including card processing, ACH, fraud mitigation, and POS systems.
• Advise commercial and large-account clients and present strategic recommendations and performance reviews to C-level stakeholders.
• Lead complex consultative sales engagements and negotiate pricing, terms, and contracts.
• Partner with product, operations, and compliance teams to support seamless merchant-services delivery.
• Monitor industry trends, regulatory changes, and competitive dynamics to advise clients and influence internal strategy.

Requirements

• Bachelor’s degree in accounting, finance, or economics.
• 10+ years of experience in merchant services, payments, financial technology relationship management, or sales.
• Experience managing large or complex accounts and selling a broad range of payment products.
• Strong executive presence, communication, negotiation, presentation, analytical, and strategic-planning skills.
• Proficiency with O365, Microsoft Word, Excel, PowerPoint, and treasury technology and systems.

Nice to have

• Master’s degree, MBA, or similar relevant qualification.
• Established industry network and involvement in industry associations.

Culture & Benefits

• Full-time, exempt position.
• Office-based work environment.
• Certain positions may be eligible for a flexible arrangement combining in-office and work-from-home work; specific arrangements are provided by the hiring team.
• Equal opportunity and tobacco-free hiring practices.