Sales Operations - Quality, Audit & Compliance Lead

Location: Madrid, Spain; hybrid work model balancing office and remote work.

Company

hirify.global provides digital employee experience management software with real-time analytics, automation, and employee feedback across enterprise endpoints.

What you will do

• Develop and maintain a risk-based audit program covering CRM usage, approvals, contracts, quoting and billing, licensing, and data integrity.
• Execute periodic audits, document findings, quantify business impact, and maintain audit-trail evidence.
• Monitor compliance metrics, control effectiveness, remediation progress, and sales data accuracy.
• Perform root-cause analysis and partner with Sales, Finance, Legal, Product, and IT to implement corrective actions.
• Maintain sales-process policies, SOPs, documentation, change logs, and version control.
• Build training and enablement programs and use dashboards, alerts, and automated checks to scale monitoring.

Requirements

• Deep hands-on experience in Customer Service Quote to Cash operations.
• At least 4 years of experience in sales operations, internal audit, compliance, finance operations, or a related field.
• Experience auditing sales processes, CRM systems such as Salesforce or HubSpot, or CPQ platforms.
• Strong analytical skills, including SQL and advanced Excel; experience with BI tools such as Tableau or Power BI is preferred.
• Ability to drive cross-functional change and present findings to executives and non-technical audiences.
• Detail-oriented, ethical, objective, and pragmatic approach to balancing controls with sales velocity.

Culture & Benefits

• Permanent employment contract and competitive compensation package.
• Private health insurance and €11 daily meal vouchers.
• Flexible hours, unlimited paid time off in addition to 23 holiday days, and three company-paid volunteer days.
• Hybrid work model with a structured approach for new hires.
• Gym subscription support, childcare and public transportation compensation, and reimbursement of up to 50% of English and Spanish classes.
• Relocation package for employees coming from another country, plus company and team events.