Engagement Manager (AI)

Location: Remote within the United States; approximately 25% travel required, including occasional travel to hirify.global hubs in Cambridge, Massachusetts, or New York City for team meetings and company events.

Base salary: $130,000–$170,000 per year, plus annual incentive bonus and equity plans.

Company

hirify.global is S&P Global’s AI innovation and transformation hub, developing machine learning, natural language processing, data discovery, generative AI, agents, data retrieval APIs, and data extraction solutions for financial and business applications.

What you will do

• Execute hirify.global and S&P Global’s AI partnerships agenda, manage established partner relationships, and identify new opportunities across the AI ecosystem.
• Own day-to-day partner relationships, prepare partnership debriefs, run recurring reviews, and coordinate joint releases with marketing, product, and engineering teams.
• Lead cross-functional alignment across sales, product, and legal to unblock deals, close partner commitments, and drive expansion.
• Own a portfolio of strategic clients, understand their AI strategies and business objectives, and drive measurable adoption, renewals, and expansion through forward-deployed engineering.
• Convert trials and accelerate time-to-value during the post-sale phase for strategic clients.
• Resolve partnership and client-engagement issues with internal and client teams while ensuring projects stay on schedule.

Requirements

• Experience working with financial institutions, investment banking, or related organizations.
• Excellent problem-solving and communication skills.
• Technical fluency in AI/ML concepts, APIs, and software implementation patterns, with the ability to engage credibly with developers, product managers, and technical buyers.
• Demonstrated experience managing complex, senior-level relationships.
• Ability to operate in ambiguous, fast-moving environments and build structure where none exists.
• Willingness to travel up to 25% for partnership and client needs.

Nice to have

• Experience in Customer Success, Technical Account Management, Engagement Management, Partner Management, or a hybrid role spanning these areas.
• Deep familiarity with the AI landscape and direct experience working with or for companies across the AI technology stack.
• Experience driving commercial outcomes across consumption-based and seat-based business models.
• Comfort operating across business cultures and building credibility with stakeholders in diverse markets.
• A strong execution bias and ownership of shipped outcomes.

Culture & Benefits

• Flexibility-first work model with the ability to work from anywhere in the United States.
• Medical, dental, and vision insurance with 100% company-paid premiums.
• Unlimited paid time off, 26 weeks of fully paid parental leave, compassion leave, and elder care leave.
• 401(k) plan with 6% employer matching and charitable donation matching.
• Up to $20,000 in tuition assistance and up to $4,000 annually for professional education, conferences, and learning opportunities.
• Access to mentoring, professional networking, conferences, catered lunches, office snacks and drinks, a dog-friendly Cambridge office, and bike-sharing memberships.