Claim Specialist - Property Field Inspection (Property Claims)

Location: Port Angeles, Washington; candidates should reside within the listed service-territory ZIP codes. This is a remote-field position involving work from home, a mobile office or vehicle, and in-person appointments, with occasional travel outside the assigned area.

Salary: $63,089.65–$90,000 annually, with potential yearly incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance products and claims services, combining technology with human judgment to support policyholders.

What you will do

• Conduct on-site inspections and assess damage for residential and commercial property claims.
• Investigate and adjust personal and commercial property claims with exposures up to $500,000.
• Explain coverage, policy terms, and the claims process to policyholders and other stakeholders.
• Gather evidence, document findings, and prepare detailed claims reports.
• Evaluate coverage, negotiate settlements, and resolve claims within authorized limits and company guidelines.
• Provide professional customer service during difficult or emotionally sensitive conversations.

Requirements

• Ability to investigate problems, evaluate information, interpret policies, and make well-supported decisions.
• Strong communication, interpersonal, organizational, analytical, and customer-service skills.
• Proficiency with mobile and desktop tools for documenting claims in the field and remotely.
• Valid driver's license required.
• Physical ability to lift, carry, climb ladders, navigate roofs at various heights, and crawl in tight spaces.
• Successful completion of required training, licensing examinations, motor vehicle record checks, background checks, and any required pre-employment assessments.

Nice to have

• Bachelor's degree in a related field or equivalent property-claims experience.
• Knowledge of property insurance policies, coverage, and claims-handling practices.
• Residential and commercial building construction knowledge.
• Water mitigation inspection experience.
• Xactimate and XactContents experience.

Culture & Benefits

• Flexible schedules may be required, including overtime or irregular hours based on business needs.
• Health, dental, vision, telemedicine, and mental-health benefits.
• Training, tuition assistance, mentoring, and employee resource groups.
• Paid time off, parental leave, paid holidays, bereavement leave, and community service support.
• 401(k) plan with company contributions of up to 7% of salary, plus financial coaching.