After Sales Manager (m/f/d)

Location: Mainz, Germany; flexible hybrid arrangement balancing remote and on-site work

Company

hirify.global is a subsidiary of OHB SE focused on satellite ground systems, satellite operations, antennas, telescopes, IT applications, and secure processing of Earth observation and reconnaissance data.

What you will do

• Act as the primary internal and external contact for customer-related after-sales and warranty matters.
• Coordinate customer meetings, interactions, service requests, and complaints throughout the warranty period.
• Prepare and coordinate repair, maintenance, and contract extension proposals with project controlling.
• Manage spare-parts procurement and maintain related master data.
• Identify opportunities for additional products and services while supporting customer satisfaction.

Requirements

• Degree in plant engineering, mechanical engineering, business administration, or a comparable qualification.
• Proven sales experience, ideally in a technical or after-sales service environment.
• Business-fluent German and English skills.
• Proficiency in MS Office and relevant planning software.
• Structured, results-oriented, reliable, and team-focused working style.
• Strong customer orientation, problem-solving and conflict-resolution skills, quality awareness, and professional communication.

Culture & Benefits

• Flexible working hours, sabbatical options, 30 days of vacation, and special leave days.
• Structured onboarding with a buddy during the first months.
• Training courses, professional development, German language courses, and annual employee dialogue.
• 13th monthly salary, accident insurance, company pension plan, and subsidized meals.
• Health management, E-GYM Wellpass, sports groups, childcare support, and paid child sickness days.
• Subsidized Deutschland ticket, job bike, parking, company events, and opportunities for research and development.

Hiring process

• Applications are accepted in German or English through the online application tool.