Account Manager Existing Business (SaaS)

Location: Hybrid, with flexible working hours and a remote working arrangement.

Salary: €3,400–€4,300 gross per month, depending on experience, plus an annual variable bonus.

Company

Protime, a member of the hirify.global group, provides HR software and related services for workforce management, time and attendance, access, and planning.

What you will do

• Manage and develop a portfolio of existing customers in the German market.
• Build long-term relationships with decision-makers and stakeholders.
• Identify expansion opportunities and translate customer needs into suitable solutions.
• Act as a trusted advisor on customers’ business challenges and objectives.
• Collaborate with Customer Care, Consultancy, Marketing, and other internal teams.
• Support contract renewals, commercial discussions, account plans, Salesforce updates, retention, and revenue growth.

Requirements

• Several years of experience in B2B account management, customer success, sales, or a comparable commercial role.
• Experience in SaaS, HR technology, or software solutions is highly preferred.
• Consultative, commercially minded, proactive, and able to work independently.
• Bachelor’s degree or equivalent professional experience.
• Fluent German and English are required.
• Ability to communicate effectively with internal and external stakeholders.

Culture & Benefits

• Company pension scheme and accident insurance covering private life.
• 30 days of annual leave, with Christmas Eve and New Year’s Eve as public holidays.
• Option for workations of up to 20 days per year within the EU.
• Meal allowance, recreation allowance, non-cash benefits, health insurance, and corporate discounts.
• Technical equipment provided, plus access to JobRad and language training.
• Flexible working hours and a hybrid remote working arrangement.