Account Manager Existing Business (m/w/d) (HR SaaS)

Location: Frankfurt, Germany — hybrid; flexible remote working and workations of up to 20 days per year within the EU.

Salary: €3,400–€4,300 gross per month, depending on experience, plus an annual variable bonus.

Company

Protime, a member of the hirify.global group, provides HR software and related workforce management, time and attendance, access, and planning solutions across Europe.

What you will do

• Manage and develop a portfolio of existing customers across Germany.
• Build long-term relationships with key decision-makers and stakeholders.
• Identify expansion opportunities and translate customer needs into suitable solutions.
• Act as a trusted advisor on customers’ business challenges and objectives.
• Collaborate with Customer Care, Consultancy, Marketing, and other internal teams.
• Support contract renewals, commercial discussions, account plans, customer retention, and revenue growth.

Requirements

• Several years of experience in B2B account management, customer success, sales, or a comparable commercial role.
• Consultative, commercially minded, proactive, and independent working style.
• Bachelor’s degree or equivalent professional experience.
• Fluent German and English required.
• Ability to work with internal and external stakeholders and maintain accurate opportunities in Salesforce.

Nice to have

• Experience with SaaS, HR technology, or software solutions.

Culture & Benefits

• Hybrid work with flexible working hours and technical equipment provided.
• 30 days of annual leave, with Christmas Eve and New Year’s Eve as public holidays.
• Company pension scheme and health insurance with benefits worth €600 per year.
• Accident insurance covering private life, meal allowance, recreation allowance, and monthly non-cash benefits.
• Language training, corporate discounts, JobRad, and access to discounts on events, products, and services.