Claims Appraiser - Auto Estimatics

Location: Remote-field hybrid role based in Hayward, California, with in-person appointments at body shops and customer locations; candidates should reside within commuting distance of the assigned territory. Work may occasionally extend beyond the assigned territory, with flexible shifts, overtime, and irregular hours as business needs require.

Salary: $78,862.06–$102,500 annually, plus potential incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance products and claims services focused on helping customers and supporting communities.

What you will do

• Collect vehicle information from repair shops and customers and complete initial and supplemental estimates using photos or in-person inspections.
• Use automated estimating systems to prepare repair estimates.
• Evaluate vehicle damage, reparability, market value, causation issues, bid content, and photo documentation.
• Provide technical support to claim handlers on vehicle repair issues.
• Communicate with customers and repair shops through inbound and outbound calls.
• Guide customers through the claims process and address inquiries and concerns professionally.

Requirements

• Experience in auto collision repair, auto damage estimating, or auto insurance appraisal.
• Excellent customer service, critical thinking, decision-making, written communication, and verbal communication skills.
• Ability to multitask across technical platforms and demonstrate accountability and resourcefulness.
• Physical agility for stooping, bending, and some lifting while evaluating vehicle damage.
• Valid driver's license required.
• Successful completion of required training, applicable licensing exams, motor vehicle record checks, background checks, and any required pre-employment assessments.

Nice to have

• Motor Vehicle Physical Damage Appraiser License.
• Knowledge of CCC One or Mitchell.
• I-CAR Platinum Certification.

Culture & Benefits

• Standard 38:45-hour work week with flexible work shifts based on business needs.
• Annual raise, bonus eligibility, and potential yearly incentive pay.
• Health, dental, vision, telemedicine, and mental health benefits, with most healthcare premiums covered.
• Training programs, tuition assistance, mentoring, and employee resource groups.
• Paid time off, parental leave, paid holidays, and additional leave programs.
• 401(k) plan with company contributions of up to 7%, financial coaching, and employee assistance programs.