Group Product Manager, Member Coverage & Support Platform (Healthcare)

Location: New York City, United States; hybrid schedule with 3 days in the office per week. Thursdays are required in-office days, with the other two office days flexible.

Salary: $180,504.00–$236,911.50 per year, plus benefits, equity grants, and annual performance bonuses.

Company

hirify.global is a health insurance company built around a full-stack technology platform and a focus on serving its members.

What you will do

• Define the vision, strategy, and roadmap for member coverage and support platforms.
• Lead product strategy for coverage data integrations, APIs, billing, payments, service workflows, and internal support tools.
• Modernize legacy tooling and improve platform scalability, usability, reliability, and operational performance.
• Improve support workflows so agents can resolve complex member issues quickly and accurately.
• Partner with Engineering, Operations, Data, Design, and business leaders to connect strategy with execution.
• Manage, mentor, and develop a team of product managers while making roadmap and resource tradeoffs across a seasonal, business-critical product area.

Requirements

• 7+ years of product management experience.
• 2+ years of people management experience.
• Experience leading technical platform products, internal tools, workflow systems, APIs, or integrations.
• Experience managing complex product areas with multiple stakeholders, systems, and operational dependencies.
• Strong communication skills, including translating technical complexity into clear business and product strategy.
• Strong analytical skills and experience using data to identify opportunities, prioritize work, and measure success.

Nice to have

• Experience in healthcare, insurance, fintech, or another regulated and operationally complex industry.
• Experience improving support operations through tooling, automation, AI, workflow redesign, or agent-facing products.

Culture & Benefits

• Hybrid work schedule with flexible selection of two of the three weekly office days, except for required Thursdays.
• Medical, dental, and vision benefits.
• Unlimited vacation program, paid holidays, paid sick time, paid parental leave, and paid wellness time.
• 401(k) participation, life and disability insurance, wellness reimbursements, equity grants, and annual performance bonuses.
• Equal opportunity workplace focused on belonging and support.