Account Manager (AI)

Location: On-site in Mechelen, Belgium. Candidates must already hold a permanent work and residence permit for Belgium.

Company

hirify.global connects conversations, customer data, and payments with AI Agents to help companies deliver personal customer journeys at scale through one platform.

What you will do

• Own and grow a portfolio of existing Belgian B2B clients through upselling, cross-selling, and stronger stakeholder relationships up to C-level.
• Support clients across E-Commerce, Tech & Media, Logistics, Finance, Telco, Utilities, and Government in adopting new channels and platform capabilities.
• Act as a trusted advisor by identifying opportunities, resolving challenges, and connecting clients with the right internal solutions and specialists.
• Increase platform adoption through conversational messaging, Agentic AI, automation, and smart tooling such as Claude Cowork.
• Help shape the future structure of the role, the Belgian client base, and the commercial approach.
• Experiment with AI tools, automate work, and share effective practices with the team.

Requirements

• Bachelor’s or master’s degree in Business, Sales, IT, or a related field.
• Approximately 3–4 years of relevant commercial or account management experience, including managing or growing B2B accounts.
• Genuine interest in building long-term client relationships with a commercial mindset.
• Strong communication and presentation skills with a practical, client-first approach.
• Fluent Dutch, French, and English.
• Curiosity about AI and willingness to experiment with tools such as ChatGPT or Copilot and adapt working methods.
• Permanent work and residence permit for Belgium.

Nice to have

• Experience in CPaaS, SaaS, technology, or AI.

Culture & Benefits

• Three-day global onboarding program at the headquarters in Breda.
• Sales Incentive Plan with achievement-based bonuses.
• Company car with fuel covered, laptop, and mobile subscription.
• Group insurance, hospitalization insurance, meal vouchers, and 26 vacation days.
• Employee Share Purchase Program and development opportunities through CM Academy, Udemy, exclusive meetups, the Young Professional Program, and CMBA.
• Weekly drinks, social activities, yearly ski trip, and a year-round vitality program with workshops, bootcamps, yoga, and sports activities.

Hiring process

• Initial call with the recruitment team.
• Visit the office and meet the team.
• Meet the founder or COO, followed by an offer.