2 дня назад
Channel Sales Manager - UK (SaaS)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Channel Sales Manager - UK (SaaS): Building and expanding Freshworks’ UK systems integrator partner ecosystem to generate repeatable ITSM and CX pipeline and revenue with an accent on partner recruitment, onboarding, enablement, and joint go-to-market planning. Focus on signing mid-tier SI partners, displacing incumbent platforms, managing Salesforce pipeline forecasts, and driving partner accountability through business plans and QBRs.
Location: London, United Kingdom
Company
builds enterprise-grade SaaS for employee experience, customer experience, and IT service management, with an emphasis on simplifying business software through AI.
What you will do
- Identify, recruit, sign, and onboard mid-tier systems integrator partners across the UK.
- Build partner capability across sales, pre-sales, and delivery through product training, accreditation, demo certification, and deal support.
- Develop joint go-to-market plans covering target verticals, solution plays, and co-selling motions with field teams.
- Own partner-sourced and partner-influenced pipeline, co-selling on strategic opportunities and supporting deal progression.
- Set joint pipeline and revenue commitments, run QBRs and business planning cycles, and maintain accurate Salesforce forecasting.
- Contribute to SI strategy, ServiceNow displacement initiatives, partner tiering, investment decisions, and competitive intelligence.
Requirements
- 7+ years of experience in channel, alliances, or partner management within SaaS or enterprise software.
- Proven success recruiting and activating systems integrator partners.
- Strong understanding of SI practice structures, P&L dynamics, delivery models, and partner investment decisions.
- Experience with ITSM, employee experience, or customer experience; familiarity with the ServiceNow ecosystem is advantageous.
- Experience building joint business plans, setting pipeline targets, managing forecasts, and holding partners accountable.
- Must already possess valid UK work authorization; evidence of the right to work is required before employment begins.
Nice to have
- Experience with ServiceNow displacement or competing legacy ITSM platforms.
- An existing network within the UK mid-tier SI community.
- Experience building new SI practices around a vendor platform.
- Familiarity with co-sell and marketplace dynamics, or a solution and pre-sales background.
- Dutch or a Nordic language.
Culture & Benefits
- Global workplace focused on equal opportunity, inclusion, and diversity.
- Environment designed to support employees’ potential, purpose, and professional growth.
- Collaboration across field sales, pre-sales, marketing, product, and partner organizations.
- Visa sponsorship is not available for this role.
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