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2 дня назад

Account Manager (IT Software)

Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
Ireland/Netherlands
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Account Manager (IT Software): Managing customer relationships and expanding existing accounts for an AI-powered IT management and cybersecurity software platform with an accent on consultative sales, product adoption, and customer value. Focus on identifying cross-sell and upsell opportunities, forecasting sales, and solving adoption challenges through tailored action plans and cross-functional collaboration.

Location: Amsterdam, Netherlands

Company

hirify.global provides AI-powered IT management and cybersecurity software for managed service providers and internal IT organizations worldwide.

What you will do

  • Engage proactively with customers to understand their evolving needs, business objectives, and potential challenges.
  • Identify cross-sell, upsell, and account expansion opportunities to drive customer and revenue growth.
  • Monitor usage metrics, address adoption hurdles, and execute sales processes and timelines.
  • Educate customers on product features, updates, integrations, and best practices through personalized sessions.
  • Support onboarding and proactive product adoption with tailored strategies and action plans.
  • Collaborate with specialists and cross-functional teams to address customer needs and influence product improvements.

Requirements

  • Fluent Dutch
  • 1–2 years of sales experience.
  • Exceptional inside sales experience in a metrics-driven, fast-paced environment.
  • Proven track record of achieving sales goals and strong motivation to earn sales commissions.
  • Excellent organizational, interpersonal, communication, teamwork, and relationship-building skills.
  • Experience with CRM applications, preferably Salesforce, for managing leads, opportunities, and accounts.

Culture & Benefits

  • High-growth, high-performance environment focused on innovation, accountability, and results.
  • Consultative sales culture with advancement opportunities and executive support.
  • Cross-functional collaboration focused on customer efficiency, profitability, and success.
  • Opportunity to work with the IT Complete platform of products and solutions.

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