Senior Director Account Management (AI)

Location: London, United Kingdom; hybrid work with attendance at the centrally located London office twice a week

Company

hirify.global provides an AI-powered contract intelligence platform that helps organizations automate contract management, improve compliance, control costs, and grow revenue.

What you will do

• Manage and grow a portfolio of existing accounts while ensuring customer satisfaction, retention, and expansion.
• Cross-sell and upsell hirify.global solutions across client organizations.
• Build relationships with key stakeholders and CxO-level executives.
• Handle customer escalations and deliver timely solutions.
• Collaborate with sales teams to develop and execute account plans.
• Identify new business opportunities, conduct performance reviews, ensure policy compliance, and represent hirify.global at industry events.

Requirements

• Experience selling SaaS solutions with embedded agentic AI and explaining how autonomous AI agents optimize workflows, improve decision-making, and increase business efficiency.
• Experience managing complex accounts and developing strong client relationships.
• Excellent communication and presentation skills, including the ability to explain complex ideas.
• Leadership and team management skills, despite the role being an individual contributor position.
• Proficiency with CRM systems and sales enablement tools, plus the ability to work independently and manage multiple projects.
• Fluency in German and English is required. Willingness to travel as needed is also required.

Culture & Benefits

• Hybrid working model combining office collaboration with remote flexibility.
• Regular in-person collaboration with the UK team at the London office.
• Work guided by FORTE values: Fairness, Openness, Respect, Teamwork, and Execution.
• Opportunity to represent the company at industry events and conferences.