Senior Director Account Management (AI-powered SaaS)

Location: Remote anywhere in Germany; regular collaboration opportunities at the Frankfurt office.

Company

hirify.global provides an AI-powered contract intelligence platform for managing commercial agreements, improving revenue, cost control, risk mitigation, and compliance.

What you will do

• Manage and grow a portfolio of existing accounts while ensuring client satisfaction, retention, and compliance.
• Cross-sell and upsell hirify.global solutions across client organizations.
• Build relationships with key stakeholders and CxO-level executives.
• Handle customer escalations and provide timely, effective solutions.
• Collaborate with the sales team to create and execute account plans.
• Identify new business opportunities through industry and customer insights, and represent hirify.global at industry events.

Requirements

• Experience selling SaaS solutions with embedded agentic AI and explaining the value of autonomous AI agents.
• Experience managing complex accounts and developing strong client relationships.
• Excellent communication and presentation skills, with the ability to explain complex ideas.
• Strong leadership and team management skills, despite this being an individual contributor role.
• Proficiency with CRM systems and sales enablement tools; ability to work independently and manage multiple projects.
• Fluency in German and English is required. Willingness to travel as needed.

Culture & Benefits

• Remote work flexibility within Germany.
• Opportunities to connect and collaborate with Germany-based colleagues in Frankfurt.
• Individual contributor position with no people management responsibilities.
• Work guided by the FORTE values: Fairness, Openness, Respect, Teamwork, and Execution.