Senior Director, Provider Experience
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Location: Remote for candidates residing in Atlanta, Georgia, United States; future hybrid presence at the associated metro hub may be possible.
Salary: $196,732β$258,211 per year, plus equity grants and annual performance bonuses.
Company
is a health insurance company built around a full-stack technology platform and a focus on improving the member experience.
What you will do
- Develop frameworks and measures for understanding provider experience and its impact on Oscar's network.
- Advocate for provider experience internally and externally.
- Define the provider experience strategy and roadmap in collaboration with leaders across the organization.
- Lead multiple high-visibility strategic projects and operationalize recommendations with cross-functional partners.
- Build alignment among subject-matter experts and functional leaders while driving organizational change.
- Use data for insights, root-cause analysis, and return-on-investment assessments; monitor healthcare market, regulatory, vendor, and competitor developments.
Requirements
- Bachelor's degree or equivalent combination of four years of experience.
- 15+ years of experience, including 10+ years in healthcare consulting or a strategic healthcare role.
- 7+ years of experience collaborating with and influencing executive-level stakeholders.
- 5+ years of experience defining and deploying company-level strategies.
- Experience leading and developing teams, with compliance with applicable laws and regulations.
Nice to have
- Master's degree from a top-tier program in business, health administration, or a related field.
Culture & Benefits
- Full-time employment with medical, dental, and vision benefits.
- Unlimited vacation program, 11 paid holidays, paid sick time, and paid parental leave.
- 401(k) participation, life and disability insurance, paid wellness time, and reimbursements.
- Company equity grants and annual performance bonuses.
- Equal opportunity workplace focused on belonging, support, and inclusive perspectives.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β