Customer Experience Banker - Danville, IN

Location: Danville, Indiana, United States; Workplace type: Office

Company

hirify.global provides branch banking services for consumer and business customers.

What you will do

• Serve walk-in customers as a financial concierge and provide excellent customer service.
• Process customer transactions accurately and efficiently.
• Identify customer financial goals and recommend suitable deposit, loan, and other banking products.
• Grow customer relationships through sales processes, follow-ups, outbound calls, and referrals.
• Educate customers about banking products, services, and mobile and online banking technology.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED plus at least one year of customer service or qualifying military experience, or a bachelor's degree.
• Customer service, communication, presentation, relationship management, banking, and consumer lending skills.
• Additional background checks and fingerprinting may be required under NMLS regulations.
• Must be currently authorized to work full-time in the United States.
• Immigration sponsorship is not available for this position.

Nice to have

• At least one year of experience in banking, financial services, or goal-driven retail sales.
• Cash-handling experience.
• Comfort with mobile services and online banking.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Full-time office-based work.
• Equal opportunity and tobacco-free hiring practices.