Account Manager (Shanghai Based, Academic Publishing)

Location: Shanghai, China; hybrid working with at least three days per week in the Shanghai office. Business travel is required. Candidates must have the right to work in China and live within commuting distance of the office. Relocation support is not provided.

Company

hirify.global and Taylor & Francis Group create and distribute academic books, journals, and knowledge products for global academic and professional audiences.

What you will do

• Manage existing academic publishing customers and identify new business opportunities across China.
• Achieve annual territory sales, revenue, and profitability targets through consultative account management.
• Develop short-, medium-, and long-term territory strategies across the product portfolio.
• Build sustainable relationships with institutions, distributors, funders, government bodies, and other industry stakeholders.
• Coordinate with Marketing, Editorial, Credit Control, and Sales Support to improve territory coverage.
• Analyze products, customers, markets, and competitors; maintain CRM data and report market developments.

Requirements

• 3–5 years of successful account management experience and a track record of meeting or exceeding sales targets.
• Strong understanding of academic publishing and academic content business models.
• Experience in consultative sales, business development, market analysis, and using data to improve sales performance.
• Strong written and verbal communication, stakeholder engagement, resilience, adaptability, and business acumen.
• Native Mandarin and communicable English suitable for business operations and stakeholder engagement.
• Competent use of Microsoft Office and sales tools or systems; willingness to travel within the territory and attend conferences and book fairs.

Culture & Benefits

• Flexible balanced working model combining office, customer, conference, and remote work.
• 20 days of annual leave, plus an additional birthday day off.
• Paid sick leave, four paid volunteering days, social insurance, and housing fund.
• Supplementary medical insurance, health screening, optical and medical care.
• Performance bonus and 24/7 employee assistance and well-being support.
• Inclusive workplace focused on professional development, flexibility, and work-life balance.

Hiring process

• Applications are reviewed on a rolling basis and interviews take place during the advertising period.
• Reasonable adjustments can be requested to support participation in the recruitment process.