Account Manager (Academic Publishing)

Location: Shanghai or Anhui Province, China; candidates must have the right to work in China. Shanghai-based employees work from a commutable distance to the Shanghai office at least three days per week. Anhui-based employees work remotely from home and travel to customers and the Shanghai or Beijing offices when required. Relocation support is not provided.

Company

Informa and Taylor & Francis create academic publishing, business intelligence, knowledge, and events content for customers worldwide.

What you will do

• Manage new and existing academic publishing customers and develop strategic partnerships in China.
• Achieve annual territory sales, revenue, and profitability targets through consultative account management.
• Plan customer visits, close deals within defined timelines, and develop short-, medium-, and long-term territory strategies.
• Build relationships with institutions, distributors, funders, government bodies, and other industry stakeholders.
• Identify new customers, business development opportunities, market trends, and competitive insights.
• Coordinate with Marketing, Editorial, Credit Control, and Sales Support while maintaining accurate CRM records and customized sales materials.

Requirements

• 3–5 years of successful account management experience and a proven sales track record.
• Strong understanding of academic publishing, academic content business models, and academic library markets.
• Consultative sales, business development, analytical, negotiation, and stakeholder management skills.
• Ability to meet ambitious revenue targets, manage changing market conditions, and work effectively under pressure.
• Native Mandarin and communicable English proficiency suitable for business communication.
• Competence with Microsoft Office and sales tools or systems; willingness to travel across the territory and attend conferences and book fairs.

Culture & Benefits

• Flexible working culture with a balanced office and remote working model.
• 20 days of annual leave, plus an additional day off for the employee’s birthday.
• Four paid volunteering days and 14 days of paid sick leave.
• Social insurance, housing fund, supplementary medical insurance, and employee assistance support.
• Performance bonus and annual health screening, including coverage for employees and spouses.

Hiring process

• Applications are shortlisted on a rolling basis, with interviews conducted alongside advertising.
• Reasonable adjustments are available during the recruitment process upon request.