Sr. Client Success Manager - Payments

Location: Office-based position across 12 locations

Salary: $93,000–$189,000 annual base compensation, plus eligibility for applicable incentive compensation.

Company

hirify.global provides banking and payment services to commercial and enterprise clients.

What you will do

• Grow and maintain an existing portfolio of enterprise commercial clients through consultative selling.
• Cross-sell payment and merchant services, including card processing, ACH, fraud mitigation, and POS systems.
• Act as a trusted advisor, present strategic recommendations and performance reviews, and demonstrate business value and ROI to C-level stakeholders.
• Lead complex sales engagements and negotiate pricing, terms, and contracts.
• Coordinate with product, operations, and compliance teams to support seamless delivery of merchant services.
• Monitor payment industry trends, regulatory changes, and competitive dynamics to advise clients and influence internal strategy.

Requirements

• Bachelor’s degree in accounting, finance, or economics.
• 10+ years of successful merchant services, payments, fintech relationship, or sales experience.
• 3+ years of management experience.
• Experience managing large or complex accounts and selling a broad range of payment products.
• Strong executive presence, communication, presentation, negotiation, analytical, and strategic planning skills.
• Proficiency with Microsoft 365, Word, Excel, PowerPoint, and treasury technology and systems.

Nice to have

• Master’s degree, MBA, or similar relevant qualification.
• Established industry network and involvement in industry associations.

Culture & Benefits

• Office workplace with specific work arrangements provided by the hiring team.
• Health insurance, wellness programs, life and disability insurance, and retirement savings plan.
• Paid leave programs, paid holidays, and paid time off.
• Exempt position, not eligible for overtime pay.