Enterprise Account Manager (Fintech)

Location: Remote (US), New York, NY, San Francisco, CA with relocation support to NYC or SF

Salary: $213,000–$325,600

Company

Ramp is a fast-growing financial operations platform combining payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with AI-driven intelligence to optimize business spend and efficiency.

What you will do

• Own a portfolio of ~60–70 enterprise customers, responsible for retention, expansion, and account health
• Lead conversations with operators, finance leadership, and C-suite executives to align and drive business outcomes
• Manage renewals and growth opportunities end-to-end including solution design and negotiation
• Drive adoption of Ramp’s platform by educating customers on features and optimizing workflows
• Create scalable account plans highlighting risks, opportunities, and long-term strategy
• Collaborate cross-functionally with Product, Sales, Support, and Solutions teams to enhance customer experience

Requirements

• Must have 7+ years experience in Account Management or Customer Success with enterprise or large mid-market accounts (500+ employees)
• Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS
• Ability to negotiate and close renewals and upsell opportunities
• Comfortable working with senior leadership and C-suite executives
• High ownership, adaptability, and ability to work through ambiguity
• Willingness to travel occasionally for customer on-sites and events

Nice to have

• Experience in financial services sales or selling to finance teams
• Experience at a high-growth startup

Culture & Benefits

• 100% medical, dental & vision insurance coverage for employees, partial for dependents
• 401k with employer match
• Flexible PTO and parental leave
• WFH and wellness stipends
• Fertility HRA up to $5,000 per year
• Relocation support to NYC or SF
• Pet insurance