21 час назад
Financial Relationship Banker (Banking)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Financial Relationship Banker (Banking): Building and growing consumer and business customer relationships by identifying financial goals and recommending appropriate deposit, loan, and banking products with an accent on customer service, relationship retention, and financial product knowledge. Focus on resolving customer issues, developing referrals, educating customers about digital banking, and following security, risk, and regulatory procedures.
Location: Houston, TX, United States; office-based
Company
provides banking products and services for consumer and business customers.
What you will do
- Retain and grow consumer and business customer relationships by identifying financial goals and needs.
- Recommend appropriate deposit, loan, and other banking products and services.
- Provide customer service, resolve customer issues, and follow up with new customers.
- Generate relationship-growth opportunities through appointments, referrals, customers, colleagues, partners, and Centers of Influence.
- Educate customers about online, mobile, and ATM banking technology and refer them to other bank services.
- Maintain knowledge of products, services, technology, policies, and regulatory procedures.
Requirements
- High school diploma or GED.
- At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, business-to-business sales, or a comparable military administration role.
- Ability to build, deepen, and retain customer relationships.
- Knowledge of banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentations.
- Excellent verbal and written communication skills and comfort with mobile and online banking technology.
- Must be currently authorized to work full-time in the United States.
Nice to have
- Bachelor's degree and at least one year of relevant customer service and sales experience.
- Knowledge of consumer and business deposit products.
Culture & Benefits
- Welcoming and inclusive branch team environment.
- Opportunity to share ideas and influence customers, the bank, and local communities.
- Office workplace with collaboration and community-focused interactions.
- Immigration sponsorship is not available for this position.
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