5 дней назад
Operations Executive
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Operations Executive (Customer Service): Supporting order fulfillment, delivery coordination, data management, and administrative operations with an accent on operational accuracy, stakeholder coordination, and customer request resolution. Focus on maintaining operational records, monitoring KPIs, escalating issues, and driving process improvements in a fast-paced environment.
Location: Mid Valley; hybrid role
Company
is a global data and technology company providing analytics, software, fraud prevention, lending, healthcare, digital marketing, and automotive market solutions.
What you will do
- Provide day-to-day operational support across order fulfillment, delivery coordination, data management, and administration.
- Coordinate with data vendors, service providers, internal teams, and other stakeholders.
- Enter, update, and maintain accurate operational records and databases.
- Follow up on customer requests and operational issues until resolution.
- Support company policies, procedures, and operational standards.
- Monitor assigned tasks, track KPIs, escalate issues, and drive operational improvements.
Requirements
- High school diploma, general education degree, or equivalent.
- Strong attention to detail and appreciation of operations and procedures.
- Computer literacy; proficiency in Microsoft Excel and Word is an advantage.
- Ability to work independently and collaboratively.
- Ability to multitask and work under pressure in a fast-paced environment.
Culture & Benefits
- Permanent, full-time employment.
- Hybrid work arrangement.
- Opportunity to gain exposure across multiple business functions.
- Work within a global organization operating across 32 countries.
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