Field Service Technician I - Richmond, CA (Medical Devices)

Location: Richmond, California, United States. The role includes customer-site visits, on-call coverage up to 24/7 including weekends and holidays, and operation of company vehicles.

Salary: $51,200–$70,400 per year

Company

hirify.global develops and provides healthcare products and services focused on improving patient care and sustaining lives.

What you will do

• Clean, disinfect, inspect, and prepare rental and customer-owned medical products for patient use.
• Troubleshoot and repair electronic, hydraulic, and pneumatic systems and malfunctioning components.
• Use appropriate tools to perform adjustments, repairs, and operational function checks.
• Provide timely delivery, removal, and service support for products at service centers and customer accounts.
• Load, unload, and remove medical products weighing up to 1,680 pounds.
• Safely operate cargo vans, box trucks, and company vehicles up to 26,000 pounds while providing direct customer service.

Requirements

• At least 21 years of age.
• High school diploma or GED.
• Valid driver's license and acceptable driving record.
• Basic mathematical skills.
• Must be authorized to work for any employer in the United States; visa sponsorship is not available.
• Ability to provide on-call coverage, including weekends and holidays, and work in environments where biohazards may be present.

Nice to have

• Technical or trade school training.
• DOT physical card; assistance is provided.
• Experience with FDA-regulated products.
• Customer service experience.

Culture & Benefits

• Medical, dental, and vision insurance beginning on day one for eligible roles.
• Paid time off, paid holidays, parental leave, and family and medical leave.
• Life, accident, disability, and business travel accident insurance.
• 401(k) retirement savings plan with contribution and company matching options.
• Employee Stock Purchase Plan, educational assistance, flexible spending accounts, commuting benefits, and childcare benefits.
• Personal protective equipment, including safety shoes, eye protection, gloves, and protective clothing, is provided.