Account Manager – Japanese Bilingual (IT Solutions)

Location: Hybrid, Plano, Texas, United States; standard business hours; willingness to travel as needed.

Salary: $80,000–$100,000 per month.

Company

IT services organization supporting Japanese and non-Japanese corporate clients with IT solutions and services.

What you will do

• Develop new business opportunities and manage long-term relationships with key corporate accounts.
• Identify customer requirements and propose appropriate IT solutions and services.
• Prepare proposals, quotations, project plans, sales forecasts, account reports, and progress updates.
• Manage the complete sales cycle from business development through account management, including account farming and expansion of existing accounts.
• Coordinate customers, internal teams, technical resources, vendors, and external partners throughout engagements.
• Act as the primary customer liaison, resolve issues, and maintain a high level of customer satisfaction.

Requirements

• Bachelor’s degree in Business Administration or a related field.
• Business-level proficiency in both Japanese and English.
• At least 3 years of experience in IT Account Management, Business Development, or IT Solution Sales.
• Experience working directly with executive-level customers.
• Strong business development, consultative sales, client-facing communication, negotiation, relationship-building, and customer management skills.
• Strong stakeholder coordination, documentation, reporting, problem-solving, analytical thinking, and professional presentation skills.
• Ability to manage multiple customer accounts and priorities, prioritize multiple projects, and work independently.
• Experience collaborating with remote teams using Microsoft Teams, Zoom, email, and chat applications.
• Ability to work effectively in a hybrid and collaborative environment; willingness to travel as needed.

Nice to have

• Experience with vendor or partner management is highly preferred.

Culture & Benefits

• Hybrid work environment.
• Standard company benefits.
• Visa sponsorship may be available depending on qualifications and experience.
• Collaboration with internal technical teams, customers, vendors, and business partners.