Account Manager - Buyside (Fintech)

TL;DR

Account Manager - Buyside (Fintech): Managing and growing existing relationships with buyside accounts in the US through subscription renewals and account expansion with an accent on net retention and cross-selling. Focus on analyzing product usage KPIs and collaborating with product teams to enhance platform offerings.

Location: Hybrid (3 days in office per week) in New York, NY, USA

Salary: $95,000 - $110,000 plus quarterly commission bonus

Company

A leading global provider of credit intelligence, data, and analytics for hedge funds, investment banks, and law firms.

What you will do

• Manage all aspects of the renewal cycle for subscription relationships within the buyside sector.
• Drive account expansion, uplifts, and cross-selling to target 115%+ net retention.
• Collaborate with customer success to deliver a high-quality client experience.
• Coordinate with the product team to identify opportunities for platform and product enhancements.
• Track and analyze KPIs and product usage to determine effective relationship management strategies.

Requirements

• Must be based in New York, NY to support a hybrid work schedule.
• 2+ years of experience in account management, specifically renewing and upselling to the buyside.
• Experience in credit and leveraged finance.
• Proficiency with Salesforce.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational skills and ability to manage multiple concurrent workstreams.

Culture & Benefits

• Competitive health benefits and matched 401k and pension plans.
• Paid Time Off (PTO) and generous parental leave.
• Gym subsidies and educational reimbursements for career development.
• High-performance culture centered on action, customer-first mindset, and excellence.
• Employee recognition programs.