Technical Trainer (Nurse Call Systems)

Location: Onsite in Raleigh, North Carolina; domestic travel required up to 75–80% of the time

Salary: $80,000–$110,000 base salary per year, plus discretionary bonuses and long-term incentive eligibility

Company

hirify.global is a healthcare technology company focused on improving healthcare delivery and saving and sustaining lives.

What you will do

• Deliver technical training to Clinical Engineering and Biomedical teams on nurse call system maintenance, troubleshooting, and operational best practices.
• Train nurse call installers on installation standards, configuration requirements, and field troubleshooting procedures.
• Adapt classroom, hands-on, and virtual training for different skill levels and learning styles.
• Serve as a subject matter expert for nurse call workflows and field-level technical issue resolution.
• Develop onboarding and ongoing training for Project Managers, Clinical Specialists, Implementation Engineers, Technical Support, and Field Service Technicians.
• Create, govern, maintain, and improve training materials, documentation, job aids, technical guides, and HIBs.

Requirements

• Experience delivering technical training, preferably in healthcare technology, nurse call systems, or related clinical systems.
• Strong understanding of hardware and software troubleshooting in hospital or clinical environments.
• Ability to explain complex technical concepts to technical and non-technical audiences.
• Experience collaborating with field service, implementation, engineering, or clinical operations teams.
• Excellent presentation, organizational, and documentation skills.
• Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice to have

• Background in Clinical Engineering, Biomedical Engineering, or a related technical discipline.
• Familiarity with nurse call systems, life safety systems, or clinical communication platforms.
• Experience developing structured training programs.

Culture & Benefits

• Onsite work with extensive domestic travel supporting hospital-based training and internal onboarding.
• Medical and dental coverage beginning on day one, plus life, accident, disability, and business travel insurance.
• 401(k) retirement plan with company matching and an Employee Stock Purchase Plan.
• Educational assistance, paid holidays, paid time off, family and medical leave, and paid parental leave.
• Additional commuting, childcare, employee discount, and employee assistance benefits.