Commercial Client Administrator

Location: Kirby - Houston, Texas, United States

Company

hirify.global provides banking and financial services to business clients.

What you will do

• Serve as the primary contact for business client inquiries, resolving routine issues and escalating complex matters.
• Process and maintain documentation for new and existing client accounts in line with internal policies and regulatory requirements.
• Assist with loan documents, credit agreements, loan payments, transfers, account setup, and client onboarding.
• Monitor account activity, follow up on discrepancies, and maintain accurate records in nCino and Salesforce.
• Coordinate with relationship managers, underwriting, compliance, and operations to deliver client services.
• Support fraud monitoring, including reviewing red-flag activity and preparing Enhanced Due Diligence forms.

Requirements

• High school diploma or equivalent; an associate degree is preferred.
• At least one year of related experience in client service, administration, operations, banking, or financial services.
• Basic knowledge of financial statements and the ability to learn loan documentation processes and systems.
• Proficiency in Microsoft Office Suite and banking systems.
• Strong communication and organizational skills, with the ability to work under stress and meet deadlines.
• Ability to travel or lift and carry approximately 10 pounds when required to perform essential job functions, subject to reasonable accommodation.

Culture & Benefits

• Full-time employment supporting commercial banking clients.
• Work involves collaboration with relationship management, underwriting, compliance, and operations teams.
• Equal opportunity employment is provided in accordance with federal, state, and local laws.