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Mortgage Loan Officer (Fintech)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Mortgage Loan Officer (Mortgage Lending): Supporting Veterans and military families by analyzing borrower information, determining loan feasibility, and guiding customers through the homebuying process with an accent on customer service, documentation, and loan-status communication. Focus on self-sourced borrower relationships, resolving application issues, educating clients on loan options, and using AI-assisted call reviews for coaching, quality assurance, compliance, training, and performance evaluation.

Location: Austin, TX, United States

Company

hirify.global helps Veterans and military families become homeowners through VA lending and customer-focused mortgage services.

What you will do

  • Build relationships with borrowers and determine their homebuying and financing needs.
  • Analyze borrower information to assess pre-approval and loan feasibility.
  • Interview borrowers and obtain or verify financial information and documentation.
  • Communicate loan status, respond to questions, and educate borrowers on loan processes and product alternatives.
  • Coordinate internal efforts to resolve application issues and support timely loan processing.
  • Manage social media presence and analyze performance numbers to improve efficiency and meet company goals.

Requirements

  • At least 2 years of current or previous Loan Officer experience in the mortgage industry.
  • Excellent written and interpersonal communication skills.
  • Ability to build rapport with diverse individuals and groups.
  • Self-motivated, proactive, adaptable, and results-oriented approach.
  • Passion for helping Veterans and military families.

Culture & Benefits

  • Work focused on helping Veterans and military families become homeowners.
  • Values include passion, integrity, results, and enhancing lives.
  • Business calls may be recorded and reviewed with AI-assisted technology for coaching, quality assurance, compliance, training, and performance evaluation.
  • Voiceprints may be collected, stored, and used as part of the call-review process.

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