Senior Manager, Service Strategy & Growth (Semiconductor)

Location: Santa Clara, CA, United States. Relocation eligible. Travel required up to 20% of the time.

Salary: $174,000–$239,500 per year.

Company

hirify.global develops materials science, engineering, semiconductor manufacturing equipment, and services that support advanced chips and displays.

What you will do

• Drive adoption and growth of semiconductor service offerings across strategic customers and market segments.
• Develop customer-centric value propositions focused on equipment performance, uptime, productivity, reliability, maintenance effectiveness, and cost of ownership.
• Build commercialization strategies, market requirements, customer engagement plans, and growth initiatives for managed services, lifecycle solutions, and recurring-service offerings.
• Conduct customer voice, market assessment, and installed-base analysis to identify growth opportunities.
• Develop business cases, ROI/TCO analyses, executive presentations, customer value assessments, messaging, case studies, and sales enablement materials.
• Partner with product management, service business units, engineering, pricing, revenue operations, sales, and field organizations to influence portfolio strategy and investment priorities.

Requirements

• Bachelor’s degree in engineering, materials science, physics, chemical engineering, electrical engineering, business, or a related discipline.
• Experience in semiconductor manufacturing, equipment engineering, process engineering, product management, service operations, technical marketing, business development, customer engineering, or a related field.
• Strong understanding of wafer fab operations, semiconductor manufacturing environments, equipment lifecycle management, and customer production challenges.
• Ability to engage credibly with technical teams, operations leaders, and executive stakeholders.
• Experience developing customer value propositions, business cases, commercialization plans, or growth strategies.
• Strong analytical, communication, presentation, stakeholder management, and cross-functional leadership skills.

Nice to have

• Experience with semiconductor services, lifecycle solutions, service agreements, managed services, or aftermarket business models.
• Knowledge of semiconductor process technologies, equipment operations, fab manufacturing, equipment reliability, preventive maintenance, or lifecycle optimization.
• Experience in customer-facing roles, strategic account support, or executive customer engagements.
• Familiarity with recurring revenue models, predictive analytics, digital services, or outcome-based service offerings.
• MBA, master’s degree, or equivalent technical and business experience.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Health and wellbeing programs and comprehensive employee benefits.
• Opportunity to work with customers and cross-functional stakeholders across global semiconductor markets.
• Additional compensation may include bonuses and stock awards, as applicable.