Senior Product Marketing Manager – Service Marketing

Location: Santa Clara, CA

Salary: $174,000–$239,500 per year

Company

hirify.global designs, builds, and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Drive adoption, penetration, and growth of Applied Global Services offerings across strategic customer accounts and market segments.
• Develop customer-centric value propositions showing how services improve equipment performance, uptime, productivity, reliability, maintenance effectiveness, cost of ownership, and operational excellence.
• Partner with customers and field organizations to identify fab operational challenges, maintenance strategies, process performance issues, and service opportunities.
• Define commercialization strategies, market requirements, customer engagement plans, and installed-base expansion initiatives.
• Develop business cases, ROI/TCO analyses, executive presentations, sales enablement tools, case studies, and customer value assessments.
• Influence service portfolio strategy and roadmap priorities while coordinating with Product Management, Service Business Units, Engineering, Pricing, Revenue Operations, Sales, and Field Organizations.

Requirements

• Bachelor’s degree in engineering, Materials Science, Physics, Chemical Engineering, Electrical Engineering, or a related technical discipline.
• 10+ years of experience in semiconductor manufacturing, process engineering, equipment engineering, technical marketing, product management, service business, or business development.
• Strong understanding of wafer fab operations, semiconductor manufacturing processes, equipment lifecycle management, and customer production environments.
• Expertise in semiconductor process technologies such as Etch, Deposition, or related areas.
• Ability to engage and influence process engineers, equipment engineers, maintenance organizations, fab operations leaders, and executive stakeholders.
• Strong analytical, communication, presentation, stakeholder management, and cross-functional leadership skills.

Nice to have

• Experience with semiconductor equipment lifecycle services, managed services, service agreements, preventive maintenance programs, or aftermarket service business models.
• Experience supporting strategic semiconductor accounts, executive customer engagements, and global customer programs.
• Experience developing service adoption strategies, customer success programs, or installed-base growth initiatives.
• Familiarity with recurring revenue models, lifecycle agreements, predictive maintenance, or managed service offerings.
• MBA or master’s degree in engineering.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Comprehensive benefits package with programs supporting employee health and wellbeing.
• Eligible candidates may receive bonus and stock award compensation, where applicable.
• Travel is required for approximately 20% of the time.
• Relocation eligible.