Litigation Operations Consultant, Projects & Technology – Remote

Location: Remote anywhere in the United States, except Hawaii and Alaska

Salary: $110,700–$147,500 annually, depending on work location; eligible for an annual discretionary bonus of up to 12% of eligible pay.

Company

hirify.global is a AAA insurer providing automobile, home, and other personal lines insurance to AAA Members across the United States.

What you will do

• Manage the litigation project portfolio from intake and prioritization through resolution using SharePoint and Jira.
• Lead moderately complex litigation operations projects and coordinate project management activities across the function.
• Apply project management and change management practices to drive adoption of processes, workflows, tools, and vendor solutions.
• Identify operational gaps, risks, and improvement opportunities, then implement practical solutions.
• Partner with Claims Law, Subrogation Law, IT, strategic sourcing, facilities, finance, vendors, and other business functions.
• Facilitate project meetings, prepare reports and presentations, and communicate with attorneys, legal staff, leadership, and business partners.

Requirements

• Bachelor’s degree in a related field or an equivalent combination of education and relevant experience.
• Typically at least 8 years of relevant legal, legal operations, or litigation operations experience.
• Experience managing operational functions and supporting cross-functional initiatives with limited direction.
• Advanced knowledge of legal concepts, terminology, procedures, and litigation support functions.
• Knowledge of law office administration, facilities management, budgeting, purchasing, legal technology, project management, and process improvement.
• Indefinite authorization to work in the United States is required; visa sponsorship and future immigration support are not available.

Nice to have

• Litigation operations experience in a law firm, staff counsel organization, or insurance company.
• Experience supporting attorneys, paralegals, and legal support staff in litigation environments.
• Paralegal, change management, project management, or process improvement certification.
• People leadership experience and experience supporting geographically dispersed teams.
• Experience preparing presentations and documenting workflows using PowerPoint or similar tools.

Culture & Benefits

• Remote-first flexible workplace with employees working primarily from home and occasional flexibility to work from CSAA offices.
• Total compensation package with annual bonus eligibility for most roles and a 401(k) with company match.
• Career growth supported by leaders and mentors through development opportunities.
• Inclusive workplace focused on belonging, collaboration, and employee resource groups.
• Reasonable accommodations are available for qualified applicants and employees with disabilities or other limitations.