Sr. Director, TSMC Customer Quality Head

Location: Hsinchu, Kaohsiung, Taichung, or Tainan, Taiwan

Company

hirify.global develops and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Lead global TSMC customer quality activities and drive the Taiwan customer quality team supporting TSMC fabs.
• Align strategy and best-known methods across global TSMC customer quality engineers.
• Direct a broad customer quality function through subordinate managers and contribute to functional strategy.
• Manage the development and implementation of responses to customer issues and drive resolutions.
• Partner with cross-functional teams and key customers to improve quality, meet specifications, and ensure satisfaction.
• Select, develop, and evaluate personnel for efficient function operations.

Requirements

• Broad and comprehensive understanding of relevant systems, theories, and practices.
• Broad industry and commercial awareness to drive financial and operational performance.
• Experience leading through managers of managers and executing functional business plans.
• Ability to resolve highly complex or unusual business problems using advanced judgment.
• Strong negotiation and influence skills with senior executives and external organizations.
• Compliance with hirify.global' Standards of Business Conduct is required.

Culture & Benefits

• Supportive culture focused on learning, development, and career growth.
• Health and wellbeing programs supporting employees at work and at home.
• Regular business travel required, approximately 20% of the time.
• Full-time regular employment.