Event Office Administrator – Guest Experience (Part-Time)

Location: Las Vegas, NV; onsite

Salary: $27 per hour

Company

hirify.global delivers immersive experiences, technology, media, live sports, entertainment networks, and streaming content through Sphere and MSG-related businesses.

What you will do

• Operate the Event Operations Offices, Guest Experience Office, and event podiums during events.
• Monitor and document radio, telephone, and chat communications; dispatch staff and escalate guest issues appropriately.
• Coordinate staff assignments, distribute radios and event equipment, and provide administrative support to event teams.
• Work with Disabled Services on seat relocations and maintain inventories of assistive listening devices, wheelchairs, and sensory bags.
• Facilitate the Designated Driver program and other customer-focused events or activities.
• Prepare and distribute event activity and labor-call reports.

Requirements

• Previous experience in arena or theater operations is required.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to interact with all levels of management and government agencies.
• Ability to handle sensitive and heightened customer situations onsite while multitasking in an urgent environment.
• Proficiency in Microsoft Office.
• Availability for a flexible schedule including early mornings, evenings, holidays, and weekends.

Culture & Benefits

• Friendly, team-oriented work environment focused on exceptional guest, partner, and team experiences.
• Work includes indoor and outdoor event posts, crowded spaces, loud noises, changing visuals, theatrical effects, and weather exposure.
• Physical requirements include lifting up to 25 pounds, prolonged standing, long-distance walking, bending, constant motion, and working across multilevel floors.
• Hydration, personal protective equipment, and sun protection are provided for outdoor assignments.
• Employee upskilling resources support career development and skills growth.