Customer Support Technician (Semiconductor Equipment)

Location: Onsite in Migdal Ha'Emek, Israel; occasional work abroad and travel up to 75% of the time.

Company

hirify.global designs, builds, and services equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Install and implement complex multidisciplinary semiconductor equipment.
• Provide technical support for advanced systems in Israel and abroad.
• Perform preventive maintenance, troubleshooting, and problem solving.
• Document and maintain infrastructure, operational, and work processes.
• Communicate with global functions and development teams while maintaining quality and customer satisfaction.
• Work in a cleanroom using personal protective equipment and hand and power tools.

Requirements

• Technician or practical engineer qualification in electronics or mechanics.
• Experience with electronic or mechanical equipment is advantageous.
• Previous experience as a technician or practical engineer is advantageous.
• Willingness to work shifts, including nights and weekends.
• High-level English required.
• Service-oriented approach and ability to work as part of a team.
• Ability to meet the physical requirements of the role, including extended standing and walking, climbing, lifting up to 35 lbs., and working in confined spaces.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Training on advanced semiconductor equipment and hardware components.
• Opportunity to develop skills in troubleshooting, robotics, project management, and semiconductor manufacturing processes.
• Health and wellbeing programs and employee support.
• Regular employment with travel required for customer support.