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Field Application Engineer (Optical Communications)

Формат работы
remote (только Israel)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Israel
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Field Application Engineer (Optical Communications): Providing pre-sales and post-sales technical support for optical components and modules, with an accent on product selection, system architecture, integration, and customer troubleshooting. Focus on diagnosing complex technical issues, presenting solutions to senior engineering stakeholders, and supporting optical communications deployments through customer collaboration.

Location: Remote - Israel; travel to customer sites and domestic and international travel may be required.

Company

hirify.global develops optical components and modules for optical communications applications.

What you will do

  • Serve as the primary technical contact for assigned customers across pre-sales and post-sales engagements.
  • Collaborate with sales teams to identify customer needs and recommend hirify.global solutions.
  • Deliver product demonstrations, technical presentations, and customer training, including presentations to senior technical stakeholders.
  • Support product selection, system architecture design, integration, and troubleshooting.
  • Gather customer requirements and feedback for engineering and product management teams.
  • Prepare technical reports, application notes, and other customer-facing documentation while maintaining technical customer relationships.

Requirements

  • Bachelor’s degree in Electrical Engineering, Optics, Physics, or a related technical field. A Master’s degree is preferred.
  • 3–5 years of experience in field application engineering, applications engineering, design engineering, or architecture within the optical communications industry.
  • Strong understanding of optical components and modules, including lasers, transceivers, ROADMs, and amplifiers.
  • Proficiency in optical communication systems, network architectures, and relevant industry standards such as OIF and ITU-T.
  • Experience with optical test and measurement equipment, including optical spectrum analyzers, power meters, and BER testers.
  • Excellent problem-solving, analytical, and troubleshooting skills.
  • Strong communication, presentation, and interpersonal skills, including the ability to explain complex technical concepts clearly and present to VP Engineering, CTO, and similar senior technical stakeholders.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Customer-focused approach with the ability to build and maintain strong customer relationships.
  • Willingness to travel domestically and internationally as needed.

Culture & Benefits

  • Remote role based in Israel.
  • Work in a customer-focused environment centered on technical collaboration and product impact.
  • Equal opportunity employer committed to diversity and reasonable accommodation.

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