Account Manager (AI Sales)

Location: Milwaukee, WI, United States; the job is to be performed in the listed location.

Company

hirify.global develops healthcare technology products, solutions, and platforms for Senior Living communities and caregivers.

What you will do

• Own and grow a defined territory of Senior Living customers through proactive outreach and opportunity development.
• Sell recurring supply products and support larger annual capital equipment purchasing opportunities.
• Build relationships with Administrators, Executive Directors, and department leaders through phone, email, and digital channels.
• Maintain daily outbound activity, achieve revenue and margin targets, and document customer activity accurately in the CRM.
• Use AI-enabled insights, predictive buying data, dashboards, Microsoft Copilot, and digital tools to prioritize accounts and improve selling efficiency.
• Collaborate with Sales, Category Management, Marketing, Finance, and Operations to execute customer growth initiatives.

Requirements

• Bachelor’s degree or significant relevant experience in lieu of a degree.
• Proven success in a customer-facing sales or account management role.
• Experience driving customer engagement through digital commerce.
• Experience using data, AI-enabled tools, CRM systems, and digital workflows to support proactive selling.
• Ability to manage simple and complex sales initiatives, including lead generation, pipeline development, and strategic opportunity management.
• Learning agility and comfort adopting new tools, processes, and performance expectations.

Nice to have

• Experience in Senior Living or healthcare.
• Interest in continued sales career growth, including potential future outside sales roles.

Culture & Benefits

• Full-time position in a performance-driven inside sales environment.
• Integrated collaboration with sales and cross-functional teams.
• Use of AI tools and automation to reduce reactive work and expand proactive selling capacity.
• Generous benefits package.