Enterprise Account Manager (AI)

TL;DR

Enterprise Account Manager (AI): Owns retention, revenue, and expansion across strategic enterprise grocery accounts with an accent on executive partnerships, value selling, and complex commercial negotiations. Focus on building multi-year customer relationships, leading AI-driven transformation across fresh-supply-chain operations, and expanding enterprise adoption through sophisticated account strategy.

Location: 100% remote within the United States; applicants must reside in an eligible U.S. state. Travel of up to 50% is required, and company sponsorship is not available.

Salary: $160,000 base salary, $70,000 variable compensation, $230,000 OTE with a 70/30 split.

Company

An AI product company focused on reducing grocery food waste and improving profitability across the fresh-food supply chain.

What you will do

• Own revenue, retention, and expansion targets across a strategic enterprise account portfolio.
• Build relationships with executive sponsors and C-suite stakeholders across technology, operations, merchandising, and finance.
• Lead strategic discovery, customer alignment, and data-driven Quarterly Business Reviews focused on ROI and operational outcomes.
• Coordinate customer-facing initiatives with Product, Operations, Marketing, Sales Engineering, and company leadership.
• Lead complex multi-year renewals, upsells, cross-sells, negotiations, and commercial structuring.
• Develop customer advocacy programs, including case studies, testimonials, referrals, and joint marketing initiatives.

Requirements

• 8+ years of experience in enterprise sales, consulting, or strategic account management within a technology company.
• 3+ years of experience generating new business within enterprise accounts, including Fortune 100 companies.
• Track record of achieving 95%+ retention and significant expansion across strategic accounts.
• Experience selling complex technology platforms through value-based engagement with multiple economic decision-makers.
• Exceptional executive presence and ability to influence C-suite stakeholders and navigate organizational complexity.
• BA/BS degree required; willingness to travel up to 50%; U.S. work authorization without company sponsorship required.

Nice to have

• Experience in supply chain or retail/grocery industries.
• Experience operating autonomously in a fast-paced startup environment.

Culture & Benefits

• Medical, dental, and vision coverage with most premiums covered, plus mental health support.
• Equity for U.S. employees and a 401(k) program with company matching.
• Remote-work support through a home-office stipend and coworking wallets.
• Annual professional development budget and monthly wellness and telecommunications stipends.
• Flexible paid time off and a culture emphasizing proactivity, kindness, candor, humility, and continuous learning.