Назад
1 день назад

Senior IT Manager

191 500 - 287 300$
Формат работы
remote (Global)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US/Canada
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior IT Manager (Identity, Automation, and Zero Trust): Building an AI-first IT operation for approximately 800 employees and enterprise-grade identity, endpoint, and SaaS governance systems with an accent on Okta, Jamf, zero-trust access, and operational scale. Focus on designing self-service IT, leading major incidents, governing a 200+ application portfolio, and building a globally distributed IT organization.

Location: Remote in NAMER

Salary: United States $191.5K–$287.3K; Canada CA$174.2K–CA$261.2K annually

Company

Zapier builds and uses automation to make work more efficient, creative, and human.

What you will do

  • Lead an AI-first IT operation supporting approximately 800 employees, including onboarding, offboarding, self-service provisioning, and proactive remediation.
  • Architect identity, endpoint management, and zero-trust access using Okta, Jamf, and enterprise access controls.
  • Govern a portfolio of more than 200 SaaS applications with vendor management, ROI accountability, and FinOps discipline.
  • Lead high-severity IT incident response, root-cause analysis, and prevention initiatives.
  • Translate company strategy around enterprise growth, AI, and scale into an IT roadmap and operational results.
  • Build and lead a tiered, globally distributed IT organization of approximately six people while partnering with Security, Legal, Finance, Product, and Engineering.

Requirements

  • 8+ years of experience in IT or Systems Engineering, including 3+ years managing engineers.
  • Hands-on expertise with Okta, including SSO, SCIM, OIDC, SAML, MFA, RBAC/ABAC, and lifecycle automation.
  • Hands-on expertise with Jamf, device trust, EDR, and SaaS governance at scale.
  • Experience partnering with Security on zero trust, enterprise access controls, SOC 2 Type 2, ISO 27001, controls, and evidence.
  • Experience with IT strategy, SLAs, metrics, major-incident response, SaaS spend optimization, and ROI.
  • Ability to work remotely in NAMER and communicate effectively with senior stakeholders and enterprise IT buyers.

Nice to have

  • Okta, Jamf, Apple Deployment, CISSP, CISM, Security+, CCSP, CISA, ISO 27001, AWS, ITIL, PMP, or equivalent certifications.
  • Experience scaling IT in a high-growth, fully remote company.

Culture & Benefits

  • Fully remote work environment with a globally distributed team.
  • Competitive, equitable, simple, and transparent compensation practices.
  • Opportunity to use Zapier's own automation product as part of IT operations.
  • Role combining hands-on technical leadership, organizational development, enterprise enablement, and cross-functional influence.

Hiring process

  • The application window is expected to remain open for 30 days from posting, subject to applicant volume and role availability.
  • Compensation is finalized after the interview process based on experience, skills, demonstrated impact, and internal equity.

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